BMS Studio FAQ’s


When does the journey begin?

Your journey begins with your “yes”. Upon signup, you get immediate access to the BMS Studio Home, Yoga Class Library, 30+ courses, private Facebook group and the Body Mind Soul Method.

There’s so much to discover here! I need help navigating the studio, can you help me?

We got you! If you have questions about content, site navigation or using the app we’re here to help. For any support email the BMS Team directly

Help, something isn’t working! Who do I reach out to for tech support?

If you’re having trouble with the desktop site: Email us at or use the contact form found here.

If you’re having issues with the app: Click here to submit a ticket directly to our app support team! This form can be found inside your app as well, by clicking the three horizontal lines found in the top left of the main screen.

I’m excited to be here and want to know more about my membership!

We’re happy to have you here! Below is a breakdown of your #studioperks:

  • Our signature Body Mind Soul Method, located on your homepage and in the course library. 
  • New classes led by Allie and guest expert yoga teachers released at the beginning of each month. 
  • Access to our exclusive live events that help you connect in real time with your studio family! 
  • Monthly yoga class calendar, to support your on the mat journey. 
  • A private studio Facebook group to connect with our yoga family. 
  • Ability to recieve CEU’s (continuing education credit) with Yoga Alliance by completing different studio courses. 
  • The BMS Studio Course Library, with over 30 unique yoga courses ranging in focus from yoga philosophy, lunar yoga, and fundamentals!
  • Access the BMS Studio Class Library, over 300+ yoga classes including past live events and classes from guest teachers!
  • All our studio content inside the easy to use app. 

And so much more! We believe in continued evolution here, which means our studio offerings grow alongside us as well. Our team loves to dream up new experiences. Studio members are always the first to hear and receive the best the team has to offer.

Can I download the courses or yoga videos to watch offline?

You can download all workbook materials on both the desktop and the app. You can download video content for offline use within the app only, and you have access to it as long as you are a member.

Do I need any equipment?

Props aren’t required, but we highly recommend them! We use several props in our classes and suggest investing in a minimum of two blocks. We also recommend a yoga strap, bolster, and blanket (these items can be substituted for household items, too).

Can I use the BMS Studio app if I have an Android phone?

Yes! Our app is both Apple and Android friendly! Once you’re a member, you’ll be able to download and sign into our app from either the Apple or Google Play store.

Will the app work on Apple TV or Roku?

No. Currently, the app isn’t being offered for TV services, but you can use AirPlay or Chromecast to display your chosen yoga class on the TV. Lots of our studio members do this, and it’s a great option!

What if I can’t make all the live events?

We’d never expect you to make every class at an in-person yoga studio, and it’s no different here. We offer replays for all our live events which you can find on your desktop & app homepages!

Need to update my card! How do I manage my subscription information?

To manage your subscription or account information, navigate to the “my accounts page”. From there, you can update your name, email and see all the payment information associated with your account!

If this doesn’t work for me, can I cancel my membership?

Upon purchase of the annual plan, you are committed to the full payment of $444 with 14 days from date of purchase to cancel your membership and receive a refund. You may cancel your plan before it renews anytime after those 14 days, but no refund will be given. 

Upon purchase of a monthly or quarterly plan, you are committed to a monthly payment of $67 or quarterly payment (every three months) of $141. There are no refunds for monthly or quarterly plans, all sales are final with no exceptions. You may cancel your plan before it renews at anytime.

If I cancel, can I join again?

Yes – but here’s the catch! You are locked into your current rate as long as you remain a member. If you cancel and rejoin, you may be subject to pay a higher rate.